Data protection

Privacy Policy

How Sakanwi Technologies processes personal data when you visit this website, contact us, or submit a service inquiry.

Controller

Responsible for your data.

Sakanwi Technologies

Praise Sakanwi

Neuackerstrasse 121, 4715 Herbetswil, Switzerland

Phone: +41 78 241 03 60

Email: contact@sakanwitechnologies.ch

Applicable Law, Purposes, and Legal Basis

We process personal data in accordance with applicable Swiss data protection law, in particular the Swiss Federal Act on Data Protection (DSG), and, where applicable, other data protection rules.

We process personal data to operate this website, respond to inquiries, provide requested communication, protect website security, understand website usage, improve our services, and comply with legal obligations.

Depending on the context, processing may be based on your consent, our legitimate interests, pre-contractual communication, contract performance, or legal obligations.

Contact and Service Inquiry Forms

When you use a contact form or service inquiry form, we process the information you choose to submit. This may include your name, email address, company details, message, project needs, and related form responses.

We use this information to respond to your request, prepare relevant communication, assess whether and how we can help, and manage potential or existing business relationships.

Email Delivery with Resend

Form submissions and related replies may be delivered through Resend, an email delivery service.

Resend may process email content, sender and recipient information, delivery metadata, and technical data required to send and monitor transactional email.

Website Analytics with Google Analytics 4

This website uses Google Analytics 4 to understand how visitors use the website and to improve content, navigation, and performance.

Google Analytics 4 may collect information such as pages viewed, approximate location, device and browser information, referral source, usage events, and similar analytics data. Cookies or comparable technologies may be used for analytics measurement.

Live Chat with Tawk.to

This website uses Tawk.to to provide live chat functionality.

If you use the chat widget, Tawk.to may process your chat messages, name or contact details you provide, technical identifiers, device information, and interaction history needed to operate the chat service.

Hosting with Hostinger

This website is hosted by Hostinger.

Hosting services may process technical data such as IP addresses, request times, browser information, server logs, and security-related events to deliver the website reliably and securely.

Disclosure and International Processing

Personal data may be processed by the services listed in this policy where this is necessary for hosting, email delivery, analytics, live chat, website operation, security, or responding to inquiries. Some providers may process data outside Switzerland. Where required, appropriate safeguards are used in accordance with applicable data protection law.

Retention

We retain personal data only for as long as necessary for the purposes described in this policy, to manage business communication, or to meet legal, accounting, security, and documentation requirements.

Your Rights

Subject to applicable law, you may have the right to:

Request information about personal data processed about you.
Request correction of inaccurate personal data.
Request deletion of personal data where applicable.
Object to or request restriction of certain processing where applicable.
Withdraw consent where processing is based on consent.

Contact and Legal Note

For privacy questions or requests, contact us at contact@sakanwitechnologies.ch.

This privacy policy is provided as practical website information and does not constitute formal legal advice.